Terms & Condition
Welcome to AASION.net (the “Website”) which is wholly owned by AASION Sdn Bhd. (the “Company”). Please read these Terms of Use thoroughly before using this Website. Your continued use of this Website constitutes your acceptance to the following Terms of Use. The Company reserves the right to change, suspend or discontinue any aspect of these Terms of Use at any time without prior notice to you. If you do not agree to these Terms of Use, you shall discontinue using this Website if you do not agree to the Terms of Use
By accessing this website, you are deemed agree and acknowledge that you have read, understood, accepted and to bound by the terms herein. Meanwhile, you are willing and agree to bound by the terms herein at any time we deemed it fit as published from time to time and shall be effective upon the posting of an updated version at this Website.
WARRANTY
AASION.net (“AASION”) warrants to original purchaser (“you”) that AASION’s products are free from defects in material and workmanship under normal use and service for the period commencing upon the date of purchase and continuing for the one week warranty . This warranty is only valid in Malaysia and is subject to the laws of Malaysia.
AASION reserves the right to amend or modify the terms and conditions of this Warranty without prior notice.
To the extent permitted by local law and subject to the terms of this Warranty, AASION will, at its option, render the Product to an operational condition as intended by AASION’s specifications free of charge, where there is a fault with the Product which is a consequence of the Manufacturer’s defect in materials or workmanship. To be eligible for this Warranty, you must provide AASION with notice of a defect during the Warranty period in accordance with the Warranty claim procedures indicated below.
WARRANTY PERIOD (LOCAL & INTERNATIONAL)
The Warranty period starts from the date you purchase the Product and ceases upon the expiration of the period. Your original purchase invoice (sales receipt or order confirmation e-mail), showing the date of purchase and product description, is your proof of the date of purchase. In addition, this Warranty only applies to the initial purchase by you and AASION’s obligations under this Warranty cease anytime when the Product is rented, sold or otherwise disposed of by you.
Replacement/ Refund
To the extent permitted by local law, Products presented for repair may be replaced by refurbished products of the same type, rather than being repaired. Refurbished parts may be used to repair the Product. Replacement of the Product or a part does not extend or restart the Warranty period.
What is not covered by your warranty
This warranty covers AASION products only. Unless expressly provided for, this not include accessories or consumables items such as batteries, bulbs, etc.
This warranty is invalidated if the defect id caused (howsoever) by wear and tear, accident, misuse, abuse, neglect, rough handling or abuse. It is invalidated if unauthorised persons carry out any alterations or repairs.
Also, this warranty is not valid in the following cases:
If the warranty card has been altered, deface or erased in any manner whatsoever
You don’t provide us with the original proof of purchase, which must include the following information: name and address of seller, date and place of purchase, products model and products serial number.
Products purchased from non-authorised dealers.
Cosmetic damage (dent, crack, scratch, & etc).
Operating with incorrect or irregular voltage supply.
Corrosion, rusting or stains.
Repair or attempted repair by any party other than an AASION authorised technician.
Where the product serial has been removed or made illegible or has been tampered with.
Use of the product in a commercial environment
Shipping Policy
When you place an order, the product(s) will be shipped to an address designated by you as long as that address is compliant with the shipping restrictions contained on this Website. The risk for the Products shall pass to you at the time of delivery, even if the Company or its licensors agrees to perform additional services, such as arranging of shipment of the Products.
The shipping fee is calculated in accordance to the size, weight and the location to be delivered. You may use delivery cost calculator in Shopping of this Website in order for you to calculate your shipping fee which for your reference only. The Company may automatically calculated and displayed the shipping fee once you make your order on this Website.
Any dates quoted for delivery of the Product are approximately only and delays may occur. The time for delivery/performance shall not be of the essence, and the Company shall not be liable for any delay in delivery or performance howsoever caused. However, you, by serving a written notice to the Company, may entitled to demand performance specified time thereafter and such specified time shall be no less than 14 days in the event the purchased Product failed to deliver within reasonable time.
You are obliged to take delivery of the goods bought at the time they are delivered to you, or at the time they are made available to you. In the event you fails and/or refuse to take delivery or fails to provide information or instructions required for the delivery (otherwise than by reason of any cause beyond your reasonable control), the goods will be stored at your own risk. In that case, you hereby acknowledge you will owe all additional costs, including the storage costs in any event.
You agree and acknowledge that you may choose to self-collect the product from the Company in this Website and the shipping fee will not bound by you. Notwithstanding with the foregoing, you acknowledge and understand that the Order(s) may be collected by third party(s) and/or is/are not collected within 14 days from the date of your payment, the Company shall not held responsible for any loss or damages suffered by you arising from this circumstances,
In the event the delivery of the Product is required for international shipping, you will be reliable for paying the import taxes and/or customs duties instead of the price stated in this Website. You may also be charged for brokerage fee (handling fee) for the shipment. These charges will be separate from the shipping charge and you will be billed directly upon receiving the product through the specified carrier service. The fees may vary depending on the countries’ rates which is beyond the control of the Company You further acknowledge that any request and application to return the purchased Product is not applicable to you, if your request to return when you are outside of Malaysia continent (Excluding China, Philippines and Singapore, Indonesia).
DELIVERY
We deliver to your home or office via our nationwide store network. Products are dispatched from our AASION Service Central. Delivery normally takes between seven (7) to fourteen (14) working days. AASION Service Central. If you’re an AASION member, you can track its progress via AASION website.
The delivery fee is calculated by the size and weight of the items, plus the delivery location. Multiple items can be fit into one box. You can work out delivery costs for your purchase using the delivery cost calculator in Shopping Cart. Otherwise, delivery costs will be automatically calculated in Checkout and displayed as a line item in your costs.
We use local couriers (Super Bee Services (002840898-V) to facilitate the delivery of our small items’ deliveries. We are unable to deliver on Sundays, Public Holidays, or at specific times (e.g. after 7pm etc). Delivery fee is not inclusive of any additional costs such as installation or 3rd party fees. Delivery fees will not be refunded for items returned.
There will be an additional delivery charge for buildings without lifts or if your products cannot fit in the lift and the delivery team has to use the stairs. Our delivery service only covers addresses within 30m from the unloading point. A RM50 surcharge/item will be collected by the delivery service provider for addresses outside this scope.
In the event of unsuccessful delivery due to an unattended recipient address upon arrival of goods, there will be no refund of delivery fees. Should the delivery need to be rescheduled, additional delivery charges will apply.
Unfortunately, we cannot deliver one order to multiple delivery addresses. In this instance, you must order items separately and assign the different delivery addresses to each.
If you are unable to receive delivery of your items in person or if you haven’t received them within a reasonable period, Contact Us for further instructions.
SELF-COLLECT
When buying online, you also can choose for self-collect, which is collect the products from our AASION Showroom (AASION SDN BHD.7, Jalan SS 2/66, SS 2, 47300 Petaling Jaya, Selangor), without paying a delivery fee.
*Please note that only the person who placed the order may pick it up. When picking up your items, you’re required to supply a copy of your order, NRIC and credit card used to make the purchase. (If you pay via FPX, your credit card is not required).
INTELLECTUAL PROPERTY RIGHTS
Unless otherwise stated, Website and its original contents, features and functionality are and will remain the exclusive property of the Company and its licensors. shall at all times own the contents of this website. All information and materials, including without limitation to , website’s design, text, graphics, software, photos, sounds, music, videos and interactive features and shall therefore be able to avail to the extent allowed by applicable law, copyright, trademark, patent, trade secret and other intellectual property laws and regulations for the protection of its rights. If you violate these rights, the Company reserves the right to bring a civil claim for the full amount of damages or losses suffered.
The Company and its licensors are the owners of the intellectual property rights (“Intellectual Property Rights”), including but not limited to the domain name, Site, trademarks, content, copyright, service marks, logos, symbols or other designs etc. Nothing in this Agreement shall be construed as granting you a license or any rights, implied or otherwise, to use, possess, distribute or modify any of the Company’s Intellectual Property.
The whole Website’s content is protected by copyright laws. The Company and its licensors own the copyright and/or other rights over the selection, coordination, arrangement, and repair of the Content and the original content. You must not modify, reproduce, copy, perform, display, publish, or exploit the Content, in whole or in part, in any form or by any means for any purposes, unless you have express written consent from the Company.
If you believe that your copyright, trademark or other intellectual property rights are being infringed by the other user, kindly send a written notification of such infringement to the Company.
The Company may resort to any available legal and/or equitable remedies, which may include a demand for actual or statutory damages, attorney fees, and injunctive relief in the event of a breach of the intellectual property rights of the Company.
RESTRICTIONS
By using the Website, you agree that: –
You are legally entitled to accept and agree to the Terms and that you are at least 18 years old. Without limiting the generality of the foregoing, the Website is not available to persons under the age of 18 years old or such persons that are forbidden for any reason whatsoever to enter into a contractual relationship;
You have the right, authority and capacity to use the Website and to abide by the Terms;
You will only access the Website using authorized means and use the Website for lawful purposes;
You agree to comply with all applicable laws whether in your home nation or otherwise in the country, state and city in which you are present while using the Website;
You will only use the Website for the purpose for which it is intended to be used;
You will not use the Website for sending or storing any unlawful material or for fraudulent purposes;
You will not use the Website to cause nuisance, annoyance or inconvenience;
You will not impair the proper operation of the network;
You will not try to harm the Website in any way whatsoever; and
You will not copy, or distribute the Website without our express written permission.
You must provide accurate, truthful, current and complete information during the registration process.
You agree to use Website in accordance with the Terms of Use herein contained for lawful, proper, authorized and acceptable purpose.
The Company may, without prior notice, remove or deny your access to Website if the Company finds that you are in violation of applicable laws or Terms of Use herein stated.
You further agree not to damage, corrupt and/or interfere with the normal functions of Website and shall not use Website to distribute spam, chain mail, pyramid schemes, viruses or any other information or technology deemed inappropriate to the Company. The Company reserves the right to take any measures deemed appropriate to stop you from misusing Website including but not limited to blocking the usage Website, closing of your account and/or referring the matter to the corresponding authorities to seek relief from a court of competent jurisdiction, or any other action as the Company deems appropriate.
The Company reserves the right, but have no obligation, to monitor and control the interactions between the users, activities, contents and materials on Website. You are solely responsible for your own conduct. However, the Company may in its sole and absolute discretion take any actions it deems appropriate.
You agree not to disclose any information which permits access into your account to any third party. The Company shall not be held liable and responsible for any liability, be it a civil or a criminal liability, for the use of your information by any third party.
You are responsible for keeping your account and password confidential, safe and secure. You are entirely responsible and accountable for all or any of the activities conducted under such account or password. In the event that there is an unauthorized use of your account or password or that your account has been compromised, you shall immediately inform the Company. The Company hereby shall not be liable and responsible, directly or indirectly, for any loss or damage by virtue of such unauthorized use or your account or password or your failure to comply with this provision.
If you receive any material or data containing information wherein you are not the intended recipient, you hereby agree and undertake to delete such material or data and to notify the Company immediately.
You agree and undertake not to collect, retain and/or extract any information about other users from Website, including but not limited to personal details of other users, without consent of the other users and the Company.
You agree, acknowledge, understand and accept that the Company is not an agent, employee, broker, or representative of yours. You further agree, acknowledge, understand and accepts that the Company does not owe to you any duties other that those herein contained and shall not be held responsible to any action, claim, liability and penalty arising from the visit, use and/or browse of Website, including but not limited to signing up an account and/or utilizing the Services on Website.
SERVICE PROVIDED IN THIS WEBSITE
You agree, acknowledge, understand and accept that the Company provides only an online platform that offers Services, amongst others, are sale of products in view of the foregoing, this Website may provide links or access to other mobile applications or sites. You agree that your access and use of such other mobile applications or sites shall solely remain at your own risk. The Company shall not be held liable and responsible for any content, availability and/or activity of such other mobile applications or sites that may be operated and any information, products or services on those mobile applications or sites which may be accessible through this Website. The Company shall not be liable for any direct, indirect, consequential losses, damages, claims, liabilities and/or costs of whatsoever kind arising out of your access and use of such mobile applications or sites or any transaction related thereto. If you access the foregoing other mobile application or sites from this Website, you acknowledge and understand that the Terms of Use do not apply to your use of such mobile applications or sites. You are deemed to have read and fully understand the applicable terms and conditions and privacy policy (if applicable) by accessing and using such other mobile applications or sites.
You agree and acknowledge that he Company a collection of products provided with the details which including but not limit to the photos/pictures, design, text, graphics, software, sounds, music, videos and interactive features, whichever applicable, only for your reference purposes only. The materials appearing on this Website could include technical, typographical, or photographic errors. The Company does not warrant that any of the materials on this Website are accurate, complete, or current. The Company may make changes to the materials contained on its web site at any time without notice. The Company does not, however, have any commitment to update the materials.
PRICING INFORMATION
The price of the Product shall be the price stated on the Website at the time which you place and completes the order form on the Website and we attempt to ensure that the pricing information on this Website to be accurate and current. Despite our effort, pricing or typographical errors may occur and provide you with inaccurate, incomplete, or out of date information. The Company is not confirm the price of a product until after you have placed an order. In
In the event that an item is mispriced or incorrect Product information, the Company may, at our sole discretion, may refuse, or cancel any orders placed and notify you of such decision. While it is our practice to confirm orders by email, the receipt of an email order confirmation does not constitute our acceptance of an order or our confirmation of an offer to sell a product or service. In addition, we may make changes to the pricing information and availability without notice. The Company strives to provide you with the lowest and reasonable prices.
TERMS OF PAYMENT
You shall be entitled to make payment for the Goods using various methods made available on this Website. When you place the order on this Website, actual payment shall be only charged to you. You hereby agree and understand that all payment shall be made to the Company and the Company is entitled to collect payments from you.
The terms herein are applicable to each type of payment, as prescribed by this Website, shall be applicable to the Contract. You acknowledge that your payment may link to another mobile applications or sites in order to proceed your transaction. Due to the nature of the Internet, transactions may be subject to interruption, transmission blackout, delayed transmission and incorrect data transmission. The Company is not liable for malfunctions in communications facilities not under its control that may affect the accuracy or timeliness of messages and transactions you send.
You hereby acknowledge that additional charges may be incurred if you are using a non-Malaysian issued card due to foreign exchange rates. It is possible that your bank or any relevant financial party, if any, may charge you an online handling fee or processing fee. The Company shall not responsible for this.
You also aware that online payment transactions are subject to the validation checks by your bank or any relevant financial party, if any, and we are not responsible if any declination to authorise payment for any reason. The Company may carry out pre-authorisation check on your identity and the Product only be ship after the pre-authorisation check has been completed. Please take note, it is possible that your bank or any relevant financial party, if any, may charge you an online handling fee or processing fee. The Company shall not responsible for this.
In the event you pay via Credit Card issued by any bank or financial party, you may entitle to participate on instalment payment plan by your bank or financial party. The Company shall not liable to any charges, loss and/or damages between you and your financial party. You shall only entitled to purchase Product upon verification and approval by DCR.
You may not claim against us, for any failure, disruption or error in connection with your chosen payment method. The Company reserves the right at any time to modify or discontinue, temporarily or permanently, any payment method without notice to you or giving any reason. If you fails to make any payment pursuant to the terms herein or the payment is cancelled for any reason whatsoever, then without prejudice to any other right or remedy available to the Company, the Company may, at its sole discretion to take any actions which are deemed appropriate and permitted by law.
All payments for the purchased Product must be made to the Company using the payment methods made available on this Website only. The Company shall not held responsible for any losses which may arise from payments made directly or indirectly to third party vendor or through payment methods apart from the available payment methods on this Website.
PRODUCTS, CONTENTS, AND SPECIFICATIONS
Most of our products displayed at the Website are available only in this Website or any website of Company’s licensors while supplies last. All features, content, specifications, products and prices of products and services described on this website are subject to change at any time without notice. Certain weights, measurements, and similar descriptions are approximate and are provided for convenience purpose only. We try to provide you with the accurate information about our products including the applicable colours. The inclusion of any products or services in this Website at a particular time does not imply or warrant that these products or services will be available at any time. By placing an order, you represent that the products ordered will be used only in a lawful manner.
COLORS
We will make our effort to display the colours of the products on the Website as accurate as possible. However, the actual colour of the Product may be differ depend on your computer system and monitor. The Company is not able to guarantee the accuracy for the display colours of the Products.
CANCELLATION, RETURN AND REFUND
You agree, understand, and acknowledge that your application either for cancellation, return or refund in regards of your order for the product on this Website, the Company, at its sole discretion, may make any decision, which its deemed appropriate and permitted by the law.
You may cancel your order and received full refund without shipping cost only if before the item is delivered. Otherwise, you are required to pay full shipping fee of your Order and contact us for your cancellation. You agree and aware that in the event the Product returned with unboxed, existence of defects and/or damages, the Company reserves its right to claim 15% from the total payment of the Order as restock fee.
You agree, understand and acknowledge that you shall bear all the cost to return the Order to the Company. You are required to contact the Company within 14 days from the date you received your order. You also aware you are required to pay 15% from the total payment of your order if any damages including but not limit to dents, scratches, and other deformities occurred.
You further agree, understand and acknowledge that you may apply for return of the order if the product is damaged or incorrect prior to the expiry of 14 days from the date you received your order. The Company, at its sole discretion, may decide to reject your application, fully refund or exchange without giving any reason subject to the terms herein.
COPYRIGHTS TRADEMARKS
Unless otherwise noted, all contents, trademarks, trade addresses and/or other intellectual property owned, controlled bythe Company. Nothing contained on this Website grants or be construed as granting, by implication, estoppel, or otherwise, any license or right to use any trademarks, trade names, service marks, or logos displayed on this website without our permission.
RIGHTS AND DISCRETION OF THE COMPANY DUE TO SYSTEM BREAKDOWN
The Company may block, suspend, close or cancel any sale or promotion if the Website’s system is damaged or interfered with or if a system error occurs that has or may have an effect on the course of the sale or promotion, where a sale or promotion cannot be restored.
The Company shall not be liable or responsible for any loss, damage (whether special or consequential), embarrassment, goodwill expenses incurred or suffered by you by reason of or in connection with the following: –
any failure, delays in transmission, interruption, errors, omission or breakdown of any equipment, system, server software or terminal of the Website;
interference by computer virus, corrupted data, malfunctions;
failure or delay due to causes beyond the control of the Company including but not limited to causes like strikes, industrial action, civil disturbances, flood, earthquake, landslides or acts of God or computer, electronic, communications or electrical systems failures of any nature whatsoever, breakdown, interruptions, non-supply, failure in the supply of electricity or power for any length of time;
any operation malfunctions or defects of your computer terminal, systems or software used in accessing the Website; or
any access, use or inability to access or use of the website, service and/or software and/or if any other linked to the Website.
The Company reserves the right to investigate and take legal action against you if you are suspected to have caused the service breakdown while using the Website.
LIABILITY
By using Website you are deemed to have agreed and accepted that the Company and its licensors will not be held liable under any circumstances, including negligence, for any direct, indirect or consequential loss arising from your use of the information and material contained in Website or from your access to the linked this Websites. The Company and its licensors also not be liable for any material provided by third parties with their own respective copyright and shall not under any circumstances, be liable for any loss, damages or injury arising from these materials.
You hereby undertake to fully indemnify the Company and its licensors for any damages, losses, expenses and cost that may arise as a direct or indirect consequence of a breach on your part of any provisions of these Terms of Use , in addition and without prejudice, to any other right that the Company and its licensors may have as contained herein.
The Company and its licensors assume no responsibility and liability for any losses and damages whatsoever or howsoever caused, either directly or indirectly, arising from: –
errors, mistakes or inaccuracies of the content posted, uploaded or shared on the Website;
an illegal access to or use of the Website by a third party;
reliance by you on any data or information made available through the Website;
any system, server or connection failure, error, omission, interruption, delay in transmission, computer virus, bugs or other malicious, destructive or corrupting code, agent program or macros; or
any act of the Company and its licensors that is not intentional or negligent.
In the event that we fail or neglect to enforce any provision or remedy as provided in these Terms of Use, we shall not be construed as a having waived our rights to enforce the same.
SERVICE TERMINATION
You may terminate the use of the Website by closing or deleting your account. The Company and its licensors may terminate or suspend your access to the Website at any time, for any reason, and without warning, which may result in the forfeiture and destruction of all information associated with this Website. The Company and its licensors may also suspend or terminate your account which has been dormant and/or inactive for more than twelve (12) months.
The Company and its licensors may temporarily or permanently terminate or suspend your access to your account, the Website at any time without notice and without any obligation to give any reasons therefore or if, in its sole discretion, it determines that you have engaged in any prohibited or unacceptable conduct and/or unlawful activity including but not limited to contravention of these Terms of Use hereof. You are agreed that all terminations and suspensions for cause shall be made at our sole discretion and we are not liable to you or any third party for any termination of your account or access our Website.
Upon termination of the account, your right to use the Services, access the website, and any Content will immediately cease. In such event, you will also not be entitled to any refund of any fees that you have paid prior to you ceasing to use the Service. However, any contractual obligations incurred before the termination of the account shall remain in full force and effect until you completely discharge yourself by paying for any outstanding purchases and any applicable taxes or delivery charges, if applicable.
RELATIONSHIP
Nothing in the Terms of Use shall create or be deemed to create a partnership, an agency or a relationship of employer and employee between you and the Company and its licensors.
THIRD PARTY RIGHTS
No person who is not a party to the Terms of Use shall acquire any rights under it or be entitled to benefit from any of its terms even if that person has relied on any such term or has indicated to any party to the terms herein contained its assent to any such term.
EXCLUSIONS
The exclusions and limitations described herein shall apply only to the extent permitted by law, without prejudice to our rights to seek legal redress in accordance with the applicable laws.
APPLICABLE LAW AND JURISDISTION
The use of this Website and any of its pages herein, shall be governed by and construed in accordance with the laws of Malaysia and you hereby agree to shall submit to the exclusive jurisdiction of the Courts of Malaysia notwithstanding that this Website may be accessed by you in other jurisdiction other than in Malaysia.
You hereby agree that you shall comply strictly with all the laws applicable to you in your jurisdiction in respect of the use of Website.
By accessing this website, you are deemed agree and acknowledge that you have read, understood, accepted and to bound by the terms herein. Meanwhile, you are willing and agree to bound by the terms herein at any time we deemed it fit as published from time to time and shall be effective upon the posting of an updated version at this Website.
WARRANTY
AASION.net (“AASION”) warrants to original purchaser (“you”) that AASION’s products are free from defects in material and workmanship under normal use and service for the period commencing upon the date of purchase and continuing for the one week warranty . This warranty is only valid in Malaysia and is subject to the laws of Malaysia.
AASION reserves the right to amend or modify the terms and conditions of this Warranty without prior notice.
To the extent permitted by local law and subject to the terms of this Warranty, AASION will, at its option, render the Product to an operational condition as intended by AASION’s specifications free of charge, where there is a fault with the Product which is a consequence of the Manufacturer’s defect in materials or workmanship. To be eligible for this Warranty, you must provide AASION with notice of a defect during the Warranty period in accordance with the Warranty claim procedures indicated below.
WARRANTY PERIOD (LOCAL & INTERNATIONAL)
The Warranty period starts from the date you purchase the Product and ceases upon the expiration of the period. Your original purchase invoice (sales receipt or order confirmation e-mail), showing the date of purchase and product description, is your proof of the date of purchase. In addition, this Warranty only applies to the initial purchase by you and AASION’s obligations under this Warranty cease anytime when the Product is rented, sold or otherwise disposed of by you.
Replacement/ Refund
To the extent permitted by local law, Products presented for repair may be replaced by refurbished products of the same type, rather than being repaired. Refurbished parts may be used to repair the Product. Replacement of the Product or a part does not extend or restart the Warranty period.
What is not covered by your warranty
This warranty covers AASION products only. Unless expressly provided for, this not include accessories or consumables items such as batteries, bulbs, etc.
This warranty is invalidated if the defect id caused (howsoever) by wear and tear, accident, misuse, abuse, neglect, rough handling or abuse. It is invalidated if unauthorised persons carry out any alterations or repairs.
Also, this warranty is not valid in the following cases:
If the warranty card has been altered, deface or erased in any manner whatsoever
You don’t provide us with the original proof of purchase, which must include the following information: name and address of seller, date and place of purchase, products model and products serial number.
Products purchased from non-authorised dealers.
Cosmetic damage (dent, crack, scratch, & etc).
Operating with incorrect or irregular voltage supply.
Corrosion, rusting or stains.
Repair or attempted repair by any party other than an AASION authorised technician.
Where the product serial has been removed or made illegible or has been tampered with.
Use of the product in a commercial environment
Shipping Policy
When you place an order, the product(s) will be shipped to an address designated by you as long as that address is compliant with the shipping restrictions contained on this Website. The risk for the Products shall pass to you at the time of delivery, even if the Company or its licensors agrees to perform additional services, such as arranging of shipment of the Products.
The shipping fee is calculated in accordance to the size, weight and the location to be delivered. You may use delivery cost calculator in Shopping of this Website in order for you to calculate your shipping fee which for your reference only. The Company may automatically calculated and displayed the shipping fee once you make your order on this Website.
Any dates quoted for delivery of the Product are approximately only and delays may occur. The time for delivery/performance shall not be of the essence, and the Company shall not be liable for any delay in delivery or performance howsoever caused. However, you, by serving a written notice to the Company, may entitled to demand performance specified time thereafter and such specified time shall be no less than 14 days in the event the purchased Product failed to deliver within reasonable time.
You are obliged to take delivery of the goods bought at the time they are delivered to you, or at the time they are made available to you. In the event you fails and/or refuse to take delivery or fails to provide information or instructions required for the delivery (otherwise than by reason of any cause beyond your reasonable control), the goods will be stored at your own risk. In that case, you hereby acknowledge you will owe all additional costs, including the storage costs in any event.
You agree and acknowledge that you may choose to self-collect the product from the Company in this Website and the shipping fee will not bound by you. Notwithstanding with the foregoing, you acknowledge and understand that the Order(s) may be collected by third party(s) and/or is/are not collected within 14 days from the date of your payment, the Company shall not held responsible for any loss or damages suffered by you arising from this circumstances,
In the event the delivery of the Product is required for international shipping, you will be reliable for paying the import taxes and/or customs duties instead of the price stated in this Website. You may also be charged for brokerage fee (handling fee) for the shipment. These charges will be separate from the shipping charge and you will be billed directly upon receiving the product through the specified carrier service. The fees may vary depending on the countries’ rates which is beyond the control of the Company You further acknowledge that any request and application to return the purchased Product is not applicable to you, if your request to return when you are outside of Malaysia continent (Excluding China, Philippines and Singapore, Indonesia).
DELIVERY
We deliver to your home or office via our nationwide store network. Products are dispatched from our AASION Service Central. Delivery normally takes between seven (7) to fourteen (14) working days. AASION Service Central. If you’re an AASION member, you can track its progress via AASION website.
The delivery fee is calculated by the size and weight of the items, plus the delivery location. Multiple items can be fit into one box. You can work out delivery costs for your purchase using the delivery cost calculator in Shopping Cart. Otherwise, delivery costs will be automatically calculated in Checkout and displayed as a line item in your costs.
We use local couriers (Super Bee Services (002840898-V) to facilitate the delivery of our small items’ deliveries. We are unable to deliver on Sundays, Public Holidays, or at specific times (e.g. after 7pm etc). Delivery fee is not inclusive of any additional costs such as installation or 3rd party fees. Delivery fees will not be refunded for items returned.
There will be an additional delivery charge for buildings without lifts or if your products cannot fit in the lift and the delivery team has to use the stairs. Our delivery service only covers addresses within 30m from the unloading point. A RM50 surcharge/item will be collected by the delivery service provider for addresses outside this scope.
In the event of unsuccessful delivery due to an unattended recipient address upon arrival of goods, there will be no refund of delivery fees. Should the delivery need to be rescheduled, additional delivery charges will apply.
Unfortunately, we cannot deliver one order to multiple delivery addresses. In this instance, you must order items separately and assign the different delivery addresses to each.
If you are unable to receive delivery of your items in person or if you haven’t received them within a reasonable period, Contact Us for further instructions.
SELF-COLLECT
When buying online, you also can choose for self-collect, which is collect the products from our AASION Showroom (AASION SDN BHD.7, Jalan SS 2/66, SS 2, 47300 Petaling Jaya, Selangor), without paying a delivery fee.
*Please note that only the person who placed the order may pick it up. When picking up your items, you’re required to supply a copy of your order, NRIC and credit card used to make the purchase. (If you pay via FPX, your credit card is not required).
INTELLECTUAL PROPERTY RIGHTS
Unless otherwise stated, Website and its original contents, features and functionality are and will remain the exclusive property of the Company and its licensors. shall at all times own the contents of this website. All information and materials, including without limitation to , website’s design, text, graphics, software, photos, sounds, music, videos and interactive features and shall therefore be able to avail to the extent allowed by applicable law, copyright, trademark, patent, trade secret and other intellectual property laws and regulations for the protection of its rights. If you violate these rights, the Company reserves the right to bring a civil claim for the full amount of damages or losses suffered.
The Company and its licensors are the owners of the intellectual property rights (“Intellectual Property Rights”), including but not limited to the domain name, Site, trademarks, content, copyright, service marks, logos, symbols or other designs etc. Nothing in this Agreement shall be construed as granting you a license or any rights, implied or otherwise, to use, possess, distribute or modify any of the Company’s Intellectual Property.
The whole Website’s content is protected by copyright laws. The Company and its licensors own the copyright and/or other rights over the selection, coordination, arrangement, and repair of the Content and the original content. You must not modify, reproduce, copy, perform, display, publish, or exploit the Content, in whole or in part, in any form or by any means for any purposes, unless you have express written consent from the Company.
If you believe that your copyright, trademark or other intellectual property rights are being infringed by the other user, kindly send a written notification of such infringement to the Company.
The Company may resort to any available legal and/or equitable remedies, which may include a demand for actual or statutory damages, attorney fees, and injunctive relief in the event of a breach of the intellectual property rights of the Company.
RESTRICTIONS
By using the Website, you agree that: –
You are legally entitled to accept and agree to the Terms and that you are at least 18 years old. Without limiting the generality of the foregoing, the Website is not available to persons under the age of 18 years old or such persons that are forbidden for any reason whatsoever to enter into a contractual relationship;
You have the right, authority and capacity to use the Website and to abide by the Terms;
You will only access the Website using authorized means and use the Website for lawful purposes;
You agree to comply with all applicable laws whether in your home nation or otherwise in the country, state and city in which you are present while using the Website;
You will only use the Website for the purpose for which it is intended to be used;
You will not use the Website for sending or storing any unlawful material or for fraudulent purposes;
You will not use the Website to cause nuisance, annoyance or inconvenience;
You will not impair the proper operation of the network;
You will not try to harm the Website in any way whatsoever; and
You will not copy, or distribute the Website without our express written permission.
You must provide accurate, truthful, current and complete information during the registration process.
You agree to use Website in accordance with the Terms of Use herein contained for lawful, proper, authorized and acceptable purpose.
The Company may, without prior notice, remove or deny your access to Website if the Company finds that you are in violation of applicable laws or Terms of Use herein stated.
You further agree not to damage, corrupt and/or interfere with the normal functions of Website and shall not use Website to distribute spam, chain mail, pyramid schemes, viruses or any other information or technology deemed inappropriate to the Company. The Company reserves the right to take any measures deemed appropriate to stop you from misusing Website including but not limited to blocking the usage Website, closing of your account and/or referring the matter to the corresponding authorities to seek relief from a court of competent jurisdiction, or any other action as the Company deems appropriate.
The Company reserves the right, but have no obligation, to monitor and control the interactions between the users, activities, contents and materials on Website. You are solely responsible for your own conduct. However, the Company may in its sole and absolute discretion take any actions it deems appropriate.
You agree not to disclose any information which permits access into your account to any third party. The Company shall not be held liable and responsible for any liability, be it a civil or a criminal liability, for the use of your information by any third party.
You are responsible for keeping your account and password confidential, safe and secure. You are entirely responsible and accountable for all or any of the activities conducted under such account or password. In the event that there is an unauthorized use of your account or password or that your account has been compromised, you shall immediately inform the Company. The Company hereby shall not be liable and responsible, directly or indirectly, for any loss or damage by virtue of such unauthorized use or your account or password or your failure to comply with this provision.
If you receive any material or data containing information wherein you are not the intended recipient, you hereby agree and undertake to delete such material or data and to notify the Company immediately.
You agree and undertake not to collect, retain and/or extract any information about other users from Website, including but not limited to personal details of other users, without consent of the other users and the Company.
You agree, acknowledge, understand and accept that the Company is not an agent, employee, broker, or representative of yours. You further agree, acknowledge, understand and accepts that the Company does not owe to you any duties other that those herein contained and shall not be held responsible to any action, claim, liability and penalty arising from the visit, use and/or browse of Website, including but not limited to signing up an account and/or utilizing the Services on Website.
SERVICE PROVIDED IN THIS WEBSITE
You agree, acknowledge, understand and accept that the Company provides only an online platform that offers Services, amongst others, are sale of products in view of the foregoing, this Website may provide links or access to other mobile applications or sites. You agree that your access and use of such other mobile applications or sites shall solely remain at your own risk. The Company shall not be held liable and responsible for any content, availability and/or activity of such other mobile applications or sites that may be operated and any information, products or services on those mobile applications or sites which may be accessible through this Website. The Company shall not be liable for any direct, indirect, consequential losses, damages, claims, liabilities and/or costs of whatsoever kind arising out of your access and use of such mobile applications or sites or any transaction related thereto. If you access the foregoing other mobile application or sites from this Website, you acknowledge and understand that the Terms of Use do not apply to your use of such mobile applications or sites. You are deemed to have read and fully understand the applicable terms and conditions and privacy policy (if applicable) by accessing and using such other mobile applications or sites.
You agree and acknowledge that he Company a collection of products provided with the details which including but not limit to the photos/pictures, design, text, graphics, software, sounds, music, videos and interactive features, whichever applicable, only for your reference purposes only. The materials appearing on this Website could include technical, typographical, or photographic errors. The Company does not warrant that any of the materials on this Website are accurate, complete, or current. The Company may make changes to the materials contained on its web site at any time without notice. The Company does not, however, have any commitment to update the materials.
PRICING INFORMATION
The price of the Product shall be the price stated on the Website at the time which you place and completes the order form on the Website and we attempt to ensure that the pricing information on this Website to be accurate and current. Despite our effort, pricing or typographical errors may occur and provide you with inaccurate, incomplete, or out of date information. The Company is not confirm the price of a product until after you have placed an order. In
In the event that an item is mispriced or incorrect Product information, the Company may, at our sole discretion, may refuse, or cancel any orders placed and notify you of such decision. While it is our practice to confirm orders by email, the receipt of an email order confirmation does not constitute our acceptance of an order or our confirmation of an offer to sell a product or service. In addition, we may make changes to the pricing information and availability without notice. The Company strives to provide you with the lowest and reasonable prices.
TERMS OF PAYMENT
You shall be entitled to make payment for the Goods using various methods made available on this Website. When you place the order on this Website, actual payment shall be only charged to you. You hereby agree and understand that all payment shall be made to the Company and the Company is entitled to collect payments from you.
The terms herein are applicable to each type of payment, as prescribed by this Website, shall be applicable to the Contract. You acknowledge that your payment may link to another mobile applications or sites in order to proceed your transaction. Due to the nature of the Internet, transactions may be subject to interruption, transmission blackout, delayed transmission and incorrect data transmission. The Company is not liable for malfunctions in communications facilities not under its control that may affect the accuracy or timeliness of messages and transactions you send.
You hereby acknowledge that additional charges may be incurred if you are using a non-Malaysian issued card due to foreign exchange rates. It is possible that your bank or any relevant financial party, if any, may charge you an online handling fee or processing fee. The Company shall not responsible for this.
You also aware that online payment transactions are subject to the validation checks by your bank or any relevant financial party, if any, and we are not responsible if any declination to authorise payment for any reason. The Company may carry out pre-authorisation check on your identity and the Product only be ship after the pre-authorisation check has been completed. Please take note, it is possible that your bank or any relevant financial party, if any, may charge you an online handling fee or processing fee. The Company shall not responsible for this.
In the event you pay via Credit Card issued by any bank or financial party, you may entitle to participate on instalment payment plan by your bank or financial party. The Company shall not liable to any charges, loss and/or damages between you and your financial party. You shall only entitled to purchase Product upon verification and approval by DCR.
You may not claim against us, for any failure, disruption or error in connection with your chosen payment method. The Company reserves the right at any time to modify or discontinue, temporarily or permanently, any payment method without notice to you or giving any reason. If you fails to make any payment pursuant to the terms herein or the payment is cancelled for any reason whatsoever, then without prejudice to any other right or remedy available to the Company, the Company may, at its sole discretion to take any actions which are deemed appropriate and permitted by law.
All payments for the purchased Product must be made to the Company using the payment methods made available on this Website only. The Company shall not held responsible for any losses which may arise from payments made directly or indirectly to third party vendor or through payment methods apart from the available payment methods on this Website.
PRODUCTS, CONTENTS, AND SPECIFICATIONS
Most of our products displayed at the Website are available only in this Website or any website of Company’s licensors while supplies last. All features, content, specifications, products and prices of products and services described on this website are subject to change at any time without notice. Certain weights, measurements, and similar descriptions are approximate and are provided for convenience purpose only. We try to provide you with the accurate information about our products including the applicable colours. The inclusion of any products or services in this Website at a particular time does not imply or warrant that these products or services will be available at any time. By placing an order, you represent that the products ordered will be used only in a lawful manner.
COLORS
We will make our effort to display the colours of the products on the Website as accurate as possible. However, the actual colour of the Product may be differ depend on your computer system and monitor. The Company is not able to guarantee the accuracy for the display colours of the Products.
CANCELLATION, RETURN AND REFUND
You agree, understand, and acknowledge that your application either for cancellation, return or refund in regards of your order for the product on this Website, the Company, at its sole discretion, may make any decision, which its deemed appropriate and permitted by the law.
You may cancel your order and received full refund without shipping cost only if before the item is delivered. Otherwise, you are required to pay full shipping fee of your Order and contact us for your cancellation. You agree and aware that in the event the Product returned with unboxed, existence of defects and/or damages, the Company reserves its right to claim 15% from the total payment of the Order as restock fee.
You agree, understand and acknowledge that you shall bear all the cost to return the Order to the Company. You are required to contact the Company within 14 days from the date you received your order. You also aware you are required to pay 15% from the total payment of your order if any damages including but not limit to dents, scratches, and other deformities occurred.
You further agree, understand and acknowledge that you may apply for return of the order if the product is damaged or incorrect prior to the expiry of 14 days from the date you received your order. The Company, at its sole discretion, may decide to reject your application, fully refund or exchange without giving any reason subject to the terms herein.
COPYRIGHTS TRADEMARKS
Unless otherwise noted, all contents, trademarks, trade addresses and/or other intellectual property owned, controlled bythe Company. Nothing contained on this Website grants or be construed as granting, by implication, estoppel, or otherwise, any license or right to use any trademarks, trade names, service marks, or logos displayed on this website without our permission.
RIGHTS AND DISCRETION OF THE COMPANY DUE TO SYSTEM BREAKDOWN
The Company may block, suspend, close or cancel any sale or promotion if the Website’s system is damaged or interfered with or if a system error occurs that has or may have an effect on the course of the sale or promotion, where a sale or promotion cannot be restored.
The Company shall not be liable or responsible for any loss, damage (whether special or consequential), embarrassment, goodwill expenses incurred or suffered by you by reason of or in connection with the following: –
any failure, delays in transmission, interruption, errors, omission or breakdown of any equipment, system, server software or terminal of the Website;
interference by computer virus, corrupted data, malfunctions;
failure or delay due to causes beyond the control of the Company including but not limited to causes like strikes, industrial action, civil disturbances, flood, earthquake, landslides or acts of God or computer, electronic, communications or electrical systems failures of any nature whatsoever, breakdown, interruptions, non-supply, failure in the supply of electricity or power for any length of time;
any operation malfunctions or defects of your computer terminal, systems or software used in accessing the Website; or
any access, use or inability to access or use of the website, service and/or software and/or if any other linked to the Website.
The Company reserves the right to investigate and take legal action against you if you are suspected to have caused the service breakdown while using the Website.
LIABILITY
By using Website you are deemed to have agreed and accepted that the Company and its licensors will not be held liable under any circumstances, including negligence, for any direct, indirect or consequential loss arising from your use of the information and material contained in Website or from your access to the linked this Websites. The Company and its licensors also not be liable for any material provided by third parties with their own respective copyright and shall not under any circumstances, be liable for any loss, damages or injury arising from these materials.
You hereby undertake to fully indemnify the Company and its licensors for any damages, losses, expenses and cost that may arise as a direct or indirect consequence of a breach on your part of any provisions of these Terms of Use , in addition and without prejudice, to any other right that the Company and its licensors may have as contained herein.
The Company and its licensors assume no responsibility and liability for any losses and damages whatsoever or howsoever caused, either directly or indirectly, arising from: –
errors, mistakes or inaccuracies of the content posted, uploaded or shared on the Website;
an illegal access to or use of the Website by a third party;
reliance by you on any data or information made available through the Website;
any system, server or connection failure, error, omission, interruption, delay in transmission, computer virus, bugs or other malicious, destructive or corrupting code, agent program or macros; or
any act of the Company and its licensors that is not intentional or negligent.
In the event that we fail or neglect to enforce any provision or remedy as provided in these Terms of Use, we shall not be construed as a having waived our rights to enforce the same.
SERVICE TERMINATION
You may terminate the use of the Website by closing or deleting your account. The Company and its licensors may terminate or suspend your access to the Website at any time, for any reason, and without warning, which may result in the forfeiture and destruction of all information associated with this Website. The Company and its licensors may also suspend or terminate your account which has been dormant and/or inactive for more than twelve (12) months.
The Company and its licensors may temporarily or permanently terminate or suspend your access to your account, the Website at any time without notice and without any obligation to give any reasons therefore or if, in its sole discretion, it determines that you have engaged in any prohibited or unacceptable conduct and/or unlawful activity including but not limited to contravention of these Terms of Use hereof. You are agreed that all terminations and suspensions for cause shall be made at our sole discretion and we are not liable to you or any third party for any termination of your account or access our Website.
Upon termination of the account, your right to use the Services, access the website, and any Content will immediately cease. In such event, you will also not be entitled to any refund of any fees that you have paid prior to you ceasing to use the Service. However, any contractual obligations incurred before the termination of the account shall remain in full force and effect until you completely discharge yourself by paying for any outstanding purchases and any applicable taxes or delivery charges, if applicable.
RELATIONSHIP
Nothing in the Terms of Use shall create or be deemed to create a partnership, an agency or a relationship of employer and employee between you and the Company and its licensors.
THIRD PARTY RIGHTS
No person who is not a party to the Terms of Use shall acquire any rights under it or be entitled to benefit from any of its terms even if that person has relied on any such term or has indicated to any party to the terms herein contained its assent to any such term.
EXCLUSIONS
The exclusions and limitations described herein shall apply only to the extent permitted by law, without prejudice to our rights to seek legal redress in accordance with the applicable laws.
APPLICABLE LAW AND JURISDISTION
The use of this Website and any of its pages herein, shall be governed by and construed in accordance with the laws of Malaysia and you hereby agree to shall submit to the exclusive jurisdiction of the Courts of Malaysia notwithstanding that this Website may be accessed by you in other jurisdiction other than in Malaysia.
You hereby agree that you shall comply strictly with all the laws applicable to you in your jurisdiction in respect of the use of Website.
